Services

Consulting Services

Master Data Management (MDM) Services

Rhapsody Technologies is a leading boutique firm focused on providing Master Data and Master Data Management (MDM) solutions using Oracle MDM hubs.

  • MDM Hubs include:
    • Oracle Customer Hub (a.k.a. MDM for customers)
      • Oracle Customer Data Hub (CDH)
      • Oracle Universal Customer Hub (UCM)
      • Customer Data Management Cloud
    • Oracle Product Hub (a.k.a. MDM for Products)
      • Oracle Product Data Hub (PDH)
      • Product Master Data Management Cloud
    • Oracle Supplier Hub (a.k.a. MDM for Suppliers)
    • Oracle Site Hub (a.k.a. MDM for Sites/Locations)
    • Hyperion DRM
      • Chart of Accounts Management
      • Hierarchies for Operational and Analytical applications
      • Reference Data Management



Implementation Services For Packaged Applications

  • We are experts in designing, configuring, implementing and upgrading/re-implementing Oracle E-Business Suite. This includes:
    • R12 EBS
    • Oracle Fusion Applications



Assessment, Auditing and Business Case/ROI Justification Services

  • We conduct readiness assessments for MDM adoption
  • Create Business Case and ROI justification for launching MDM initiatives
  • Audit existing implementations in terms of their capability to meet business needs



Data Governance Initiatives - Establish/Support Data Governance Frameworks

  • Build Data Governance Frameworks to facilitate the creation of standards, policies and procedures, rules and regulations to implement a robust Decision Rights outcomes.
  • Create Business Case and ROI justification for launching MDM initiatives.



Training Services

Oracle CDH Functional Fundamentals

  • A comprehensive one-week training that incorporates
    • The challenges of managing the customer data
    • Best practices
    • Implementation approaches
    • Oracle Customers online
    • Data Quality Managment including de-duplication
    • Key features and functionality including configuration

Customer Data Steward Training

  • A detailed and practical training ranging from 3 to 5 days with a focus on covering all aspects of customer data management from the perspective of a Data Steward
  • The session focuses on Data Quality, De-duplication, Merging and Certification

MDM Seminar for Executives

  • Half day and one day MDM Seminars focused on Cusotmer and Product data for C-level executives, VPs, functional/departmental heads.

Oracle Supplier Hub Functional Fundamentals

  • A comprehensive one-week training that incorporates
    • The challenges of managing the Supplier data
    • Best practices
    • Implementation approaches
    • Oracle Supplier Hub
    • Key features and functionality including configuration

Oracle Site Hub Functional Fundamentals

  • A comprehensive three (3) day training that incorporates
    • The challenges of managing the Site/Location data
    • Best practices
    • Implementation approaches
    • Oracle Site Hub
    • Key features and functionality including configuration



Pre--packaged Value Add Flat Fee Services

Oracle DQ Discovery

Rhapsody’s Data Quality (DQ) Discovery is a packaged service offering that provides an assessment of customer data quality for users of Oracle E-Business Suite (EBS).

  • Service represents 6 to 8 weeks of effort with a fixed cost for each EBS environment
  • Upon purchasing this package, Rhapsody provides EBS users with
    • An accurate assessment of the current state of their data (Customer, Supplier, Product, Site) of their customer data
    • Awareness of Master Data Management (MDM)
    • Recommendations to improve quality of existing and future data
  • Provides these services at a fraction of the cost of competing management consulting firms (like McKenzie)
The above services are offered as a compelling value.
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Oracle DQM Search Optimization

A new service product from Rhapsody that provides optimization of DQM (Data Quality Management) customer search functionality.

  • Oracle E-Business Suite (EBS) and Oracle Customer Data Hub (CDH) have a powerful Data Quality Engine as part of DQM that can be configured to search on most of the Customer attributes and identifiers.
  • The DQM engine is used for customer search in programs such as Customers Online, Accounts Receivables, Sales Online and many other modules of the Oracle E-Business Suite
  • Many Receivables customers can benefit immensely by using this search tool as opposed to traditional “Find Customer” User Interfaces that come as part of Accounts Receivable Customer standard form. standard form
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Oracle TCA Functional Support

A service providing remote TCA (Trading Community Architecture) functional support to both Oracle E-Business Suite (EBS) and Oracle Customer Data Hub (CDH) customers to better utilize the rich set of features and functionality offered within the TCA framework.

  • Useful in cases where:
    • Many Oracle EBS and CDH clients are not leveraging many of the native features and functionalities that exist within the TCA framework. A common scenario as observed by Rhapsody is as follows:
    • Clients have resorted to deploying customizations to meet their business needs many of which could have been implemented by leveraging functionality native to the applications.
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Others...

CMS NPI Data Import for Healthcare Industry

  • This service offers a solution to import CMS NPI data periodically into your Oracle E-Business Suite of Applications.

Verispan Data for Healthcare Industry

  • This product offers a solution to import Verispan data into your Oracle E-Business Suite of Applications


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